Shipping

Chihuahua-Land.com uses the United States Postage Service for all of its shipping.  To continue to provide the most fair and reasonable prices, shipping costs are calculated based on the actual shipping costs for the weight of your order to your location. In most instances, we ship the next business day (not including weekends or holidays) upon verification of your payment.  Because we use actual shipping costs, unforeseen additional postage rates may require us to conatct you to request additional funds. 

Returns

Items must be returned freight prepaid with delivery confirmation. We are not responsible for items lost in shipping.  We recommend that you insure your item.

Please note return authorization does not guarantee that return will be accepted. Return will be accepted if it is within the policy herein stated and the item is confirmed defective or shipped in error. You will only be reimbursed for postage if the item is defective or sent to you in error by us. All other returns are your responsibility and are subject to a 20% restocking fee.

E-mail is usually the most expedient way to contact us at: info@chihuahua-land.com. We will respond to your request within 12 hours.